How to claim under the insurance
If you are away from home and have to see a dentist in an emergency, you should receive the temporary treatment necessary to render you in a comfortable condition. You pay that dentist and ask for a written receipt and details of treatment carried out. On your return home, we will help you fill in a claim form and forward this to DPAS, our payment plan administrator.
We will also help you fill in a claim form should you need treatment for a dental injury. If the treatment is likely to cost more than £175 (and so require prior authorisation from DPAS) we will provide a costed treatment plan. An assessment by an independent dentist may be requested before this permanent treatment is authorised.
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