Privacy Policy

Disclaimer about Credit card details

Security and Shopping on our site is safe! We have put security measures in place to protect the loss, misuse or alteration of all information under our control. All orders are processed via a secure server (SSL) and credit card details will never e-mailed. When you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers. We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions. The processing of payments is done by 1stshoppingcart.com through worldinternet.com.The VeriSign (PayPal) Secure Site Seal assures you that this web site has been authenticated by PayPal and that confidential transactions with their site are secured by SSL encryption. Disclaimer: Elm Dental Practice certifies that no credit card or financial details or information is stored on our site or in our database.

Delivery Policy

Delivery Policy Please allow 7 -14 days for delivery of your physical products such as hygiene products. Delivery is done via Royal Mail in the UK. Postage charges(if any) are calculated at the point of sale and confirmed before checkout. Postage charges are based on weight of the product. Services are rendered directly at our physical address of ! Elm Road, Chessington, Surrey. KT91AF. Correct/Update Records Elm Dental takes every effort to ensure that the information users provide is correct and up to date. Customers are provided with a welcome email after they sign up for our service. Members can change their information any time by simply emailing our customer service on elmdental@tiscali.co.uk or calling our Customer care Line on : +448448151044 or +447748163281 Mon -Sun 8.30 am to 10.30pm.

Cancellation Policy

Cancellation / Refund Policy Your satisfaction is assured through our no risk, you-can't-lose, 100%, no-questions-asked, iron-clad moneyback guarantee. If for any reason, you aren't thrilled and satisfied with our product or service, just contact us (or send the product back) within 6 months and we'll refund 100% of your purchase price. No hard feelings.

Contacting Us

Contacting Us Call our Customer care Line on : +448448151044 or +447748163281 Mon -Sun 8.30 am to 10.30pm. OR if no repsonse please contact us on +441293887144 at any time and we will get back to you as soon as possible. If you have any questions or concerns about this policy , the practices of this site, or any of related site /services, please send your comments to elmdental@tiscali.co.uk