Privacy Policy

At PracticeBox, we are conscious of the need to work in an environment where privacy and strict professional ethics are part of our culture. Our vision of a dental community using the internet extensively will only be realised in an environment of confidence and trust.

Our privacy policy is set out opposite. Please read this policy carefully as it governs the use of the PracticeBox service.

We care very much about the standard of the service, and we want to hear from you if you are not satisfied in any way. Please send your comments to info@practicebox.com.

We will

  • Ensure that all PracticeBox display clear terms of use and fulfil the same privacy and data protection policy.
  • Inform you of the levels of security that our services offer.

We will treat all of your personally identifiable information (PII) as strictly private and confidential except when we are legally compelled to disclose it.

We will remove all your personal details from our database as soon as is reasonably possible if you e-mail us at info@practicebox.com we will then contact you to make the necessary arrangements.

We will supply a copy of all your personal details that are held by us if you make a request in writing. We will require some proof of identity, a SAE and a cheque for £20.00 made payable to PracticeBox. Details will be supplied within 28 days of receiving your request.

We will only use personal information for:

  • providing the best possible service
  • processing any orders that you make
  • conducting research surveys
  • providing you with information on our branded or co-branded products and services
  • introducing our service alliance partners to you

As you navigate through the contents of our websites, information about you can be collected passively using technologies such as navigational data collection. We may also use "Cookies" which are pieces of information sent by a web server to your web browser to enable the server to collect information and register preferences. "Session Cookies" are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. These cookies are used to improve navigation on websites and to collect aggregate statistical information. Navigational data are used for system management to improve the site content ,for market research purposes and to communicate information to visitors.

PracticeBox is registered with the Data Protection Registrar (Number ZA248196) and is committed to upholding the eight Data Protection Principles of excellent information handling practice.

PracticeBox websites take every precaution to protect their user personal information. When users submit personal information via our websites this information is protected both on-line and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number) that information is encrypted and is protected by advanced encryption software- provided by Netbanx. While on a secure page, the padlock icon on the bottom of the web browsers such as Netscape Navigator and Microsoft Internet Explorer should be closed. While we may use encryption technology to protect personal information on-line, we also do everything in our power to protect user information off-line. Only employees who need the information to perform a specific job (for example, our billing clerk or member of our Assistance Team) will have access and our employees must use passwords to access information. They must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/ or reminded about the importance we place on privacy, and what they can do to ensure our customer information is protected. All PracticeBox Company employees are subject to signed Confidentiality Agreements.

If you have any questions about the security at our websites, you can send an email to info@practicebox.com.