Phone: 020 7183 8388

Terms & Conditions

Please read these Terms & Conditions carefully as they are the terms governing your use of the PracticeBox service ("the service"). We provide the service only on these Terms & Conditions and if you do not agree to be bound by them you may not use the service. By registering to use the service you will be deemed to accept these Terms & Conditions.

We care very much about the standard of the service, and we want to hear from you if you are not satisfied in any way. Please send your comments to .

1. Your obligations to us

You agree to provide accurate and complete information to us when registering to use the service. You agree that you will comply with any reasonable instructions or directions issued by us from time to time concerning access to the service and that you will only use the service in a manner consistent with these Terms & Conditions. You agree that you will not use the service for any unlawful purpose or in breach of any applicable law or regulation. In particular you will not use the service to commit any criminal act or any act constituting infringement of any intellectual property right, or to transmit any material that is blasphemous, obscene, indecent or pornographic or which is of a defamatory, offensive, abusive, or menacing character or which may cause annoyance, inconvenience or needless anxiety to any person. We reserve the right to remove any material from the service which we at our sole discretion find objectionable. This may include the posting of any inaccurate information or any information about someone other than you. We reserve the right to end your access to the service at any time if you are in breach of these Terms & Conditions.

You agree to pay us for your use of the service in the manner agreed with us in advance. Our invoices are payable within 30 days of date of invoice.

You agree to indemnify us against all losses (including, without limitation, legal costs) we may incur as a result of any breach by you of these Terms & Conditions.

2. Our obligations to you

We will provide you with the rights to use the service that are provided by the form of the account that you have opened with us.

We will observe all relevant UK data protection legislation in relation to the data you provide to us on registration and will only use it for authorised purposes. We will provide the service to you with reasonable care and skill and will use our reasonable endeavours to maintain continuity of service. However, we cannot guarantee that the service will be continuous or error free. We do not accept liability for any special loss or any indirect or consequential loss of any nature (including without limitation any economic loss or other loss of business, production, revenue, profit, goodwill or anticipated savings), whether arising in contract, tort, negligence, breach of statutory duty or otherwise, and whether or not the possibility of such loss arising has been brought to our attention.

We do not monitor the service but we reserve the right to do so. We take no responsibility for material that has not been introduced by us. You acknowledge that you are solely responsible for the form, content and accuracy of any material introduced by you.

Whilst we take all reasonable care in providing the service, you contract with others through the service at your own risk and we make no representation as to whether you will be satisfied with what others provide to you.

3. Subscription, Cancellation and Refunds

Subscriptions are collected on a monthly basis via Direct Debit. Our Direct Debit service is provided by First Capital Cashflow and is subject to the Direct Debit Guarantee Debits will be collected from your account on or around the first of each month.

To cancel your subscription please contact us in writing giving a month�s notice. After cancellation your website will remain accessible until your subscription ends. We retain the right to all designs and pre supplied content on the website; persons are not permitted to copy or reproduce this in any way subject to copyright law.

Refunds are only provided at our discretion and can be applied for by contacting us. If your account is terminated due to breach of these T&Cs on your part any remainder payment will not be refundable.

4. Disclaimer

Regulatory Compliance

Dental Practice websites are the subject of EU Directives and UK Statutory Instruments concerning the provision of information/communications services on the Internet. The devolved authorities for implementing the legislation in the UK are the General Dental Council (GDC) and the Information Commissioner's Office (ICO). Details of this legislation as it applies to the dental profession can be found at

The Care Quality Commission (CQC) is responsible for ensuring that dental practices themselves recognize and implement all the laws that apply to the practising of dentistry in the UK.

The PracticeBox service has been designed to highlight fields that draw attention to specific areas of regulatory compliance. It is the responsibility of the client (preferably the Practice Principal) to ensure the veracity of this website information and that the practice website fulfils all of the compliance regulations applying to the publication of professional websites on the Internet. The Valident Regulatory Compliance service is a branded accreditation service that ensures all of the regulatory compliance requirements in respect of the GDC/CQC/ICO have been fulfilled.

Your Domain Name

PracticeBox hosts your website. You are responsible for purchasing/renewing your own .com or domain name at your own cost. We can point this domain name to your website at no extra cost when you give us access to login to the domain name registration company. When your PracticeBox subscription expires this URL can be transferred to your ownership and will incur an administration fee. Those who already have a URL or who choose to manage a URL purchased on their behalf by PracticeBox, will be entirely responsible for the management arrangements. Other URLs purchased by PracticeBox can be used for the benefit of a customer by special arrangement.

Search Engines

Your PracticeBox subscription covers hosting, maintenance, design and management of your website. We give advice on how to maximise the visibility of your website on Search Engines. We cannot make any claim that your site will appear on any particular search engine. Some "search engines" are actually directories which will only include your website upon payment of a fee. Your PracticeBox subscription does not cover this fee.

4. General

We reserve the right at any time, in our sole discretion, to make any changes to these Terms & Conditions. Any changes will be notified to you by e-mail or by publishing the revised Terms & Conditions on the site. By continuing to use the service you agree to be bound by such changes.

These Terms & Conditions are to be interpreted in accordance with English law and, in the event of any dispute, you and we irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Finally, nothing in these Terms & Conditions is to be interpreted as an attempt to limit or exclude our liability for any personal injury resulting from our negligence, and if you are a consumer, nothing we say affects your statutory rights.